Frequently Asked Questions
Everything you need to know about your TréLuxe beauty experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the item in its original packaging for a full refund or exchange.
Are TréLuxe products cruelty-free and vegan?
Yes, all our products are 100% cruelty-free and we offer a wide range of vegan-friendly options. We never test on animals.
Can I track my shipment?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
Do you ship internationally?
Currently, we ship to the US, Canada, and the UK. We are working on expanding our international shipping options to more countries soon.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.